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Nimbalyst Privacy Policy

Effective Date: October 1, 2025

At Nimbalyst, we take your privacy seriously. This Privacy Policy explains how Nimbalyst, Inc. ("Nimbalyst," "we," "us," or "our") collects, uses, and shares information when you use the Nimbalyst desktop application (the "App") and our marketing website at nimbalyst.com (the "Website"). By downloading, installing, or using the App, and/or by visiting our Website, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy. 

Quick Summary

What We Do

Details

Your documents stay local

Your files and workspace data are stored on your device, not our servers

We collect anonymous analytics

Usage patterns and performance data to improve the App

You can opt out

Disable analytics anytime in App settings

Optional email/account

Only if you choose to provide it

No advertising

We do not sell your data or use it for advertising

AI providers are your choice

You configure which AI services to use; your relationship is directly with them

 

Part A: Desktop Application

This section applies to your use of the Nimbalyst desktop application.

Information We Collect (App)

Information Stored Locally 

The following information is stored in Nimbalyst only on your device and is not transmitted to Nimbalyst:

  • Your Documents and Files - All content you create, edit, or store in the App
  • Workspace Configuration - Your preferences, settings, and workspace organization
  • Local Nimbalyst Data - Cached data, undo history, and other App state
  • Your Sessions - your prompts and the AI's response

You are solely responsible for backing up this locally stored data.

Analytics Data (Collected Automatically)

When analytics are enabled (the default), we automatically collect:

Category

Examples

Purpose

Usage Data

Features used, actions taken, session duration

Understand how people use the App

Performance Data

Load times, memory usage, errors

Identify and fix performance issues

Device Data

Operating system, App version, screen resolution

Ensure compatibility and prioritize platform support

Crash Reports

Error logs, stack traces

Fix bugs and improve stability

 

What we do NOT collect through analytics:

  • Content of your documents
  • File names or paths
  • Personal identifiers (unless you opt in)

Information You Provide Voluntarily

If you choose to provide additional information, we may collect:

Type

When Collected

Purpose

Email Address

When you sign up for updates or create an account

Communicate with you, link to analytics for better insights

Role/Job Title

During optional onboarding

Understand our user base and tailor the product

Survey Responses

When you respond to in-app surveys

Gather feedback to improve the App

Support Requests

When you contact support

Respond to your inquiries

 

AI Features and Third-Party AI Providers

The App includes AI-powered features that connect to third-party AI providers. You configure which AI providers to use through the App settings by providing your own API keys or credentials.

What is sent to AI providers:

When you use AI features, the App transmits the following to your chosen AI provider:

  • Your prompts and questions
  • Content from files or documents you are viewing or have selected as context
  • Relevant workspace context needed to fulfill your request

Important: Nimbalyst acts as a local conduit to transmit your data to the AI provider you have selected and the AI's response back.. Your relationship with the AI provider is directly between you and that provider. Nimbalyst does not control how AI providers process, store, or use your data.

Supported AI Providers:

Provider

Privacy Policy

Anthropic (Claude, Claude Code)

https://www.anthropic.com/privacy

OpenAI

https://openai.com/privacy

Local models (e.g., via LM Studio)

Data stays on your device

Your responsibilities:

  • Review and accept the terms and privacy policies of any AI provider you choose to use
  • Ensure you have the right to share any content you send to AI providers
  • Understand that AI providers may retain and process your data according to their own policies

What Nimbalyst does NOT do:

  • We do not send your prompts or AI conversations to our servers
  • We do not store your prompts or AI conversations on our servers
  • We do not have access to your AI provider API keys after you enter them (they are stored locally)
  • We do not receive or retain responses from AI providers on our servers

Part B: Marketing Website

This section applies to your use of nimbalyst.com (the "Website").

Information We Collect (Website)

Information Collected Automatically

When you visit our Website, we automatically collect:

Category

Examples

Purpose

Device Data

IP address, browser type, operating system

Ensure compatibility and security

Web Analytics

Pages visited, time on site, referring URL

Understand how visitors use the Website

Geolocation Data

Country/region based on IP address

Analyze geographic reach

Cookies and Tracking Technologies

The Website uses cookies and similar technologies to:

  • Essential Cookies - Enable core Website functionality (e.g., staying logged in)
  • Functional Cookies - Remember your preferences
  • Analytics Cookies - Understand how visitors use the Website

You can control cookies through your browser settings. Disabling cookies may affect Website functionality.

Information You Provide

If you interact with the Website, we may collect:

Type

When Collected

Purpose

Email Address

When you sign up for newsletters or download the App

Send updates and communications

Contact Information

When you submit a contact form

Respond to your inquiry

Payment Information

When you purchase a subscription

Process your payment (via Stripe)

 

Part C: General Provisions

The following sections apply to both the App and the Website.

How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving Our Products

  • Operating and maintaining the App and Website
  • Fixing bugs and improving performance
  • Developing new features based on usage patterns
  • Ensuring security and preventing abuse

Communications (If You Opt In)

  • Sending product updates and release notes
  • Responding to support requests
  • Sharing tips and best practices

Analytics and Research

  • Understanding how users interact with the App and Website
  • Identifying popular features and pain points
  • Making data-driven product decisions
  • Creating aggregated, anonymized reports

Legal and Safety

  • Complying with legal obligations
  • Protecting our rights and property
  • Ensuring the security of the App, Website, and our users

How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating the App and Website:

Provider Type

Purpose

Data Shared

Analytics (PostHog)

App usage analytics

Anonymous usage data

Analytics (Google Analytics)

Website analytics

Anonymous usage data, IP address

Authentication (Stytch)

Account login for cloud sync

Email, authentication tokens

Payment Processing

Processing paid features

Payment information (we don't store full card numbers)

Cloud Infrastructure

Hosting cloud sync data

Synced content when you opt in (encrypted)

Our service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests (e.g., subpoena, court order).

Business Transfers

If Nimbalyst is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

Your Choices and Rights

Opt Out of Analytics (App)

You can disable analytics collection at any time:

  1. Open the App
  2. Go to Settings > Privacy
  3. Toggle off Send anonymous usage data

When you opt out:

  • We stop collecting new analytics data from your device
  • Previously collected data is retained in aggregate form
  • Core App functionality is not affected

Manage Cookies (Website)

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored
  • Delete individual or all cookies
  • Block cookies from specific or all sites

Delete Your Account

If you have created an account:

  1. Contact us at support@nimbalyst.com
  2. Request deletion of your account and associated data
  3. We will process your request within 30 days

Access and Portability

You can request a copy of any personal data we have about you by contacting support@nimbalyst.com

Correction

If any information we have about you is incorrect, please contact us to have it corrected.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption in Transit - All data transmitted to our servers uses TLS encryption
  • Encryption at Rest - Cloud-synced data is encrypted at rest
  • Access Controls - Limited employee access to user data
  • Security Audits - Regular security assessments

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Data Retention

Data Type

Retention Period

Analytics Data

Retained indefinitely

Account Information

Retained while account is active, deleted upon request

Support Communications

Retained indefinitely

Aggregated/Anonymous Data

May be retained indefinitely

Children's Privacy

The App and Website are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at support@nimbalyst.com, and we will delete such information.

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States by your AI provider, not by Nimbalyst. By using the App or Website, you consent to this transfer.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know - You can request information about the categories and specific pieces of personal information we have collected about you
  • Right to Delete - You can request deletion of your personal information
  • Right to Opt Out of Sale - We do not sell personal information
  • Non-Discrimination - We will not discriminate against you for exercising your rights

To exercise these rights, contact us at support@nimbalyst.com

Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to California residents. To exercise your rights, contact us at support@nimbalyst.com

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App, Website, or by other means before the changes take effect.

The "Effective Date" at the top of this policy indicates when it was last revised.

Contact Information: